Data Deletion

Your Right to Delete

At CLO, we believe you should have complete control over your data. You can request deletion of your data at any time.

What Gets Deleted

When you request data deletion, we will permanently remove:

• Your account information and profile
• All Self module data (journals, tasks, health data)
• All Home module data (inventory, warranties, schedules)
• Your portion of Relationships module data
• Any data synced to our servers

Shared Data Considerations

For the Relationships module:

• Shared Capsule content may be retained for your partner's reference
• Vault contents require both parties to agree to deletion
• Messages you've sent may remain visible to recipients

How to Request Deletion

In-App Deletion

Go to Settings → Privacy → Delete My Account and follow the prompts.

Email Request

Send a deletion request to privacy@crateso.com from your registered email address.

Deletion Timeline

Upon receiving your request:

• Account access is immediately suspended
• Data deletion begins within 24 hours
• Complete deletion is finished within 30 days
• Backup copies are purged within 90 days

Data We May Retain

We may retain limited data as required by law, including:

• Transaction records for financial compliance
• Legal hold requirements
• Aggregated, anonymized usage statistics

Questions?

Contact us at privacy@crateso.com for any questions about data deletion.