Support & Contact
We're here to help
Contact Us
For questions about Mercury Theatrical Productions, please reach out:
- General Inquiries: info@crateso.com
- Box Office: tickets@crateso.com
- Response Time: We aim to respond within 24-48 business hours
Box Office & Tickets
Ticket Inquiries
- Ticket purchases and availability
- Seating questions
- Group bookings
- Accessibility accommodations
Refunds & Exchanges
- Refund requests (subject to event policy)
- Date exchanges
- Transfer tickets to another person
Event Information
- Show times and schedules
- Venue information and directions
- Parking and transportation
- What to expect at the event
- Age restrictions and content warnings
Business Inquiries
- Partnerships: partnerships@crateso.com
- Press/Media: press@crateso.com
- Casting: Check our website for audition notices
- Venue Rental: Contact us for availability
Privacy & Data
- Privacy Policy
- Data Deletion Request
- Unsubscribe from marketing emails via the link in any email
Accessibility
We are committed to making our productions accessible to all:
- Wheelchair accessible seating
- Assistive listening devices
- ASL interpreted performances (select dates)
- Audio described performances (select dates)
- Contact us in advance to arrange accommodations