Support & Contact

We accept complaints, suggestions, and threats. Response time: when we feel like it.

Contact The Void

For questions about Trauma Box, please reach out. We may or may not respond, depending on the alignment of various cosmic factors.

Account & Access

Login Issues

  • Forgot your password? Use the password reset function.
  • Account locked? Contact us with your email address.
  • Authentication errors? Try clearing your browser cache.
  • Existential authentication crisis? We can't help with that one.

Account Management

  • Changing your display name
  • Updating email address
  • Deleting your account (see Data Deletion)

Token System

Understanding the Chaos Economy

  • Token Assignment: Tokens are randomly assigned when you visit. There's no purchase option.
  • Token Value: Tokens have zero monetary value. You cannot cash out.
  • Creator Earnings: Creators get 90% of tokens spent on their content.
  • The House: We keep 10% as a containment fee.

Common Token Questions

  • Why is my balance random? That's the point. Chaos economics.
  • Can I buy more tokens? No. Tokens cannot be purchased.
  • Can I transfer tokens? No. Use them or lose them.
  • Where do tokens go when I unlock content? 90% to the creator, 10% to the house. Check the House Tally.

Creator Support

Publishing Content

  • How to submit content to the platform
  • Setting token prices (10-1000 range)
  • Understanding the Creator Agreement
  • Tracking your content's performance

Creator Rights

  • You retain 100% ownership of your intellectual property
  • We acquire no long-term rights to your content
  • You can remove your content at any time
  • Your typos are your own — we won't edit without permission

Content Issues

  • Content removal requests
  • Copyright disputes
  • Attribution corrections

Technical Issues

  • Page not loading? Try refreshing or clearing cache.
  • Content not displaying? Check your internet connection.
  • Button not working? Try a different browser.
  • Glitches that aren't intentional? Report them to us.
  • Note: Many visual glitches are intentional. It's the aesthetic.

Report Content

If you encounter content that violates our terms, please report it:

  • Email: report@crateso.com
  • Include: The content URL or Case File ID, and a description of the issue

Remember: dark humor about historical events is our thing. Content that constitutes actual harassment, illegal activity, or exploitation is not tolerated.

Privacy & Data

Frequently Asked Questions

Is this appropriate?

No. Next question.

Who is this for?

People who laugh at things they shouldn't. So, most people, but only when no one's watching.

Are these real historical events?

Unfortunately, yes. Every story in "Absolutely Terrible Children's Stories" is based on an actual human catastrophe. We just added illustrations and a reading level appropriate for ages 4-6.

Can I submit my own terrible story ideas?

Yes! Head to the Studio to submit your content, set your price (10-1000 tokens), and earn 90% of every sale.

Do you have a moral compass?

We had one. It was confiscated during onboarding.